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Possibilities of starting a buffet restaurant business in Zagreb
Jan Žiljak (2017)
VERN University of Applied Sciences
Cite this document...

Žiljak, J. (2017). Mogućnost razvoja buffet-restorana na području Zagreba (Undergraduate thesis). Retrieved from https://urn.nsk.hr/urn:nbn:hr:146:850712

Žiljak, Jan. "Mogućnost razvoja buffet-restorana na području Zagreba." Undergraduate thesis, VERN University of Applied Sciences, 2017. https://urn.nsk.hr/urn:nbn:hr:146:850712

Žiljak, Jan. "Mogućnost razvoja buffet-restorana na području Zagreba." Undergraduate thesis, VERN University of Applied Sciences, 2017. https://urn.nsk.hr/urn:nbn:hr:146:850712

Žiljak, J. (2017). 'Mogućnost razvoja buffet-restorana na području Zagreba', Undergraduate thesis, VERN University of Applied Sciences, accessed 19 July 2019, https://urn.nsk.hr/urn:nbn:hr:146:850712

Žiljak J. Mogućnost razvoja buffet-restorana na području Zagreba [Undergraduate thesis]. Zagreb: VERN University of Applied Sciences; 2017 [cited 2019 July 19] Available at: https://urn.nsk.hr/urn:nbn:hr:146:850712

J. Žiljak, "Mogućnost razvoja buffet-restorana na području Zagreba", Undergraduate thesis, VERN University of Applied Sciences, Zagreb, 2017. Available at: https://urn.nsk.hr/urn:nbn:hr:146:850712

Metadata
TitleMogućnost razvoja buffet-restorana na području Zagreba
Title (english)Possibilities of starting a buffet restaurant business in Zagreb
AuthorJan Žiljak
MentorIvan Gašpert (mentor)
GranterVERN University of Applied Sciences
Zagreb
Defense date and country2017-12-20, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Završni rad polazi od općenitih informacija o restoraterstvu, definirajući različite vrste restorana i njihove osobine. Budući da je tema ovog rada bife restorani, u nastavku je opisan njihov razvoj od srednjevjekovnog preteče švedskog stola pa do današnjih varijanti bife restorana. Objašnjene su njihove karakteristike, način poslovanja, izazovi s kojima se susreće menadžment, kao i ponašanje potrošača. Središnji dio završnog rada obrađuje anketu određenog uzorka ispitanika kojom se pokušalo odgovoriti na pitanje postoji li interes za bife restoranima u Zagrebu. Anketa je uključivala 129 ispitanika, a pitanja su, uz demografske osobine, ispitivala i njihova prethodna iskustva s bife restoranima, upoznatost s konceptom, zadovoljstvo uslugom, ponudom i dr. Dobiveni rezultati ukazuju na to da su ljudi informirani o konceptu bife restorana te da postoji interes za takvom vrstom restorana u Zagrebu.
Abstract (english)
The thesis starts with general information about restaurant business, defining different types of restaurants and their characteristics. Since the topic of this thesis is buffet restaurants, it continues by describing their development from swedish smorgasbord to today's variants of buffet restaurants. Their characteristics, the way of doing business, the challenges they face, and the behavior of consumers are explained. The central part of the thesis deals with a survey attempting to answer the question if there is any interest for buffet restaurants in Zagreb. There were 129 respondents and the survey, besides demographic characteristics, asked questions about their previous experiences with buffet restaurants, familiarity with the concept, satisfaction with the service, offering and more. The results indicate that people are informed about the concept of buffet restaurants and that interest for that kind of restaurants in Zagreb exists.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:146:850712
Study programmeTitle: Turizam; smjerovi: Turistički menadžment, Hotelski menadžment
Study programme type: stručni
Study level: stručni
Academic / professional title: stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsRestricted access
Terms of usehttp://rightsstatements.org/vocab/InC/1.0/
Created on2018-01-09 16:00:43