Download
PDF 724.13 KB
undergraduate thesis
39   21
The impact motivated emloyees have on creating a value for the hotel guest
Mirela Mijoković (2018)
VERN University of Applied Sciences
Metadata
TitleUtjecaj motivacije zaposlenika hotela na kreiranje vrijednosti za gosta
AuthorMirela Mijoković
Mentor(s)Romana Lekić (thesis advisor)
Abstract
Ovim radom prikazani su uvjeti koji utječu na zadovoljstvo zaposlenika u radnoj okolini, tehnike motiviranja zaposlenika za postizanje što boljih rezultata, načini dostupni poslodavcu i, prije svega, odjelu za ljudske potencijale kojima je moguće dodatno motivirati zaposlenike. Ovaj rad ukazivao je na potrebu brige o zaposlenicima kao ključnoj karici u uspješnom poslovanju svakog hotela. Uključivao je rad odjela za ljudske potencijale kao glavnog nositelja brige o zaposlenicima i istaknuo je teorije motivacije koje se najbolje odnose na hotelsko poslovanje. Bavio se metodama i rizicima koji se pojavljuju u današnjem poslovanju, a jednako pogađaju i zaposlenike i poslodavce, i definirao sve one koji su najprimjenjiviji u području hotelskog poslovanja.
Keywordsmotivation motivated employees human resources motivational factors of the millennium generation
Parallel title (English)The impact motivated emloyees have on creating a value for the hotel guest
GranterVERN University of Applied Sciences
PlaceZagreb
StateCroatia
Scientific field, discipline, subdisciplineSOCIAL SCIENCES
Economics
Study programme typeprofessional
Study levelundergraduate
Study programmeTourism; specializations in: Tourism Management, Hotel Management
Study specializationTourism Management
Academic title abbreviationbacc. oec.
Genreundergraduate thesis
Language Croatian
Defense date2018-07-12
Parallel abstract (English)
This paper presents the conditions that affect the employee's satisfaction with the work environment, the motivation of employees to achieve the best results, made available to the employer and above all to the human resources department that can further motivate employees. This paper pointed to the need for employee worries as the key link in the successful business of each hotel. It included the work of the Human Resources Department as the main bearer of employee worries and highlighted theories of motivation that best relate to hotel business. He was dealing with the methods and risks that appear in today's business, equally affecting both employees and employers, and defining all that are most applicable in the area of hotel business.
Parallel keywords (Croatian)motivacija motivirani zaposlenici ljudski potencijali faktori motivacije milenijske generacije.
Resource typetext
Access conditionOpen access
Terms of usehttp://rightsstatements.org/vocab/InC/1.0/
URN:NBNhttps://urn.nsk.hr/urn:nbn:hr:146:068299