prikaz prve stranice dokumenta Odnos između upravljanja internom komunikacijom i zadovoljstva korisnika u studiju PLANK
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undergraduate thesis
Odnos između upravljanja internom komunikacijom i zadovoljstva korisnika u studiju PLANK
2018. urn:nbn:hr:146:199792
Ćurković, Patricia
VERN University

Cite this document

Ćurković, P. (2018). Odnos između upravljanja internom komunikacijom i zadovoljstva korisnika u studiju PLANK (Undergraduate thesis). Zagreb: VERN University . Retrieved from https://urn.nsk.hr/urn:nbn:hr:146:199792

Ćurković, Patricia. "Odnos između upravljanja internom komunikacijom i zadovoljstva korisnika u studiju PLANK." Undergraduate thesis, VERN University , 2018. https://urn.nsk.hr/urn:nbn:hr:146:199792

Ćurković, Patricia. "Odnos između upravljanja internom komunikacijom i zadovoljstva korisnika u studiju PLANK." Undergraduate thesis, VERN University , 2018. https://urn.nsk.hr/urn:nbn:hr:146:199792

Ćurković, P. (2018). 'Odnos između upravljanja internom komunikacijom i zadovoljstva korisnika u studiju PLANK', Undergraduate thesis, VERN University , accessed 10 October 2024, https://urn.nsk.hr/urn:nbn:hr:146:199792

Ćurković P. Odnos između upravljanja internom komunikacijom i zadovoljstva korisnika u studiju PLANK [Undergraduate thesis]. Zagreb: VERN University ; 2018 [cited 2024 October 10] Available at: https://urn.nsk.hr/urn:nbn:hr:146:199792

P. Ćurković, "Odnos između upravljanja internom komunikacijom i zadovoljstva korisnika u studiju PLANK", Undergraduate thesis, VERN University , Zagreb, 2018. Available at: https://urn.nsk.hr/urn:nbn:hr:146:199792

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Metadata
TitleOdnos između upravljanja internom komunikacijom i zadovoljstva korisnika u studiju PLANK
Title (english)Relationship between internal communication management and users' satisfaction in Studio PLANK
AuthorPatricia Ćurković
MentorStana Odak Krasić (mentor)
GranterVERN University
Zagreb
Defense date and country2018-07-12, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Information and Communication Sciences
Abstract
Osnovni su predmeti ovog rada bili ispitati zadovoljstvo korisnika kvalitetom usluga Studija PLANK te interna komunikacija korisnika s trenericom. Tema završnog rada bila je Odnos između upravljanja internom komunikacijom i zadovoljstva korisnika u Studiju PLANK. Svrha je završnog rada bila ocijeniti zadovoljstvo korisnika uslugama i komunikacijom. Istraživanje se temeljilo na prikupljanju podataka tehnikom anketiranja. Ispitanici su bili isključivo korisnici Studija PLANK. Ispitivanje je provedeno tijekom svibnja 2018. Instrument prikupljanja podataka je strukturirani upitnik, a prikupljanje se provodilo putem metode samopopunjavanja. Istraživanje je bilo anonimno, a korisnici su popunjavali anketu putem internetske aplikacije. Provedenim istraživanjem potvrđene su sve tri postavljene hipoteze.
Abstract (english)
The main issues of the thesis were the satisfaction of users with the quality of service in Studio PLANK and the internal communication between members and their instructor. The main topic of the thesis is Relationship between internal communication management and users' satisfaction in Studio PLANK. The purpose of the paper is to rate the users' satisfaction with quality and communication. Research is based on data collected in a survey. All the respondents are members of Studio PLANK. The research was carried out in May 2018. The instrument of data collection was a structured self-administered questionnaire, which the respondents completed via the Internet anonymously. The results are all in accordance with the three hypotheses.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:146:199792
Study programmeTitle: Public Relations and Media Studies
Study programme type: professional
Study level: undergraduate
Academic / professional title: stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) odnosa s javnošću (stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) odnosa s javnošću)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2018-07-19 15:34:38