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undergraduate thesis
Modeliranje procesa naplate potraživanja od kupaca
2024. urn:nbn:hr:146:826865
Kordić, Vlatko
VERN University

Cite this document

Kordić, V. (2024). Modeliranje procesa naplate potraživanja od kupaca (Undergraduate thesis). Zagreb: VERN University . Retrieved from https://urn.nsk.hr/urn:nbn:hr:146:826865

Kordić, Vlatko. "Modeliranje procesa naplate potraživanja od kupaca." Undergraduate thesis, VERN University , 2024. https://urn.nsk.hr/urn:nbn:hr:146:826865

Kordić, Vlatko. "Modeliranje procesa naplate potraživanja od kupaca." Undergraduate thesis, VERN University , 2024. https://urn.nsk.hr/urn:nbn:hr:146:826865

Kordić, V. (2024). 'Modeliranje procesa naplate potraživanja od kupaca', Undergraduate thesis, VERN University , accessed 27 December 2024, https://urn.nsk.hr/urn:nbn:hr:146:826865

Kordić V. Modeliranje procesa naplate potraživanja od kupaca [Undergraduate thesis]. Zagreb: VERN University ; 2024 [cited 2024 December 27] Available at: https://urn.nsk.hr/urn:nbn:hr:146:826865

V. Kordić, "Modeliranje procesa naplate potraživanja od kupaca", Undergraduate thesis, VERN University , Zagreb, 2024. Available at: https://urn.nsk.hr/urn:nbn:hr:146:826865

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Metadata
TitleModeliranje procesa naplate potraživanja od kupaca
Title (english)Modeling the process of collecting receivables from customers
AuthorVlatko Kordić
MentorMarijan Milinović (mentor)
GranterVERN University
Zagreb
Defense date and country2024-09-10, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Naplata potraživanja predstavlja kritičan segment poslovanja svakog poduzeća jer izravno utječe na likvidnost i financijsku stabilnost. Ovaj proces obuhvaća niz aktivnosti usmjerenih na osiguranje da kupci pravovremeno podmire svoje obveze prema poduzeću za robu ili usluge koje su im pružene. Učinkovita naplata potraživanja osigurava, ne samo financijsku stabilnost, već i omogućava poduzeću da izbjegne nelikvidnost, smanji potrebu za vanjskim financiranjem te održava zdrave poslovne odnose s kupcima. U ovom istraživanju prikazana su četiri različita poduzeća s njihovim pristupom procesu naplate potraživanja. Modeli naplate potraživanja u četiri različita poduzeća variraju ovisno o njihovoj veličini, djelatnosti i potrebama. Poduzeće A, malo poduzeće koje se bavi ekološkim prehrambenim proizvodima, koristi preventivne mjere i redovitu kontrolu potraživanja uz automatizirani sustav za praćenje dospijeća faktura i slanje opomena. Poduzeće B, srednje poduzeće iz sektora visokotehnoloških elektroničkih komponenti, kombinira internu kontrolu s angažiranjem vanjskih agencija za naplatu potraživanja kako bi smanjilo administrativno opterećenje i povećalo učinkovitost naplate. Poduzeće C, veliko poduzeće koje se bavi trgovinom građevinskog materijala, koristi sofisticirani pristup koji uključuje napredni ERP sustav, kreditno osiguranje i faktoring kako bi osiguralo stabilan novčani tok i minimaliziralo rizik od nenaplativih potraživanja. Poduzeće D, srednje poduzeće iz sektora informatičkih usluga, oslanja se na fleksibilne uvjete plaćanja, redovitu komunikaciju s klijentima i napredne analitičke alate za praćenje i upravljanje potraživanjima, prilagođavajući svoje strategije specifičnim potrebama klijenata i minimizirajući rizik od neplaćanja. Učinkovito upravljanje naplatom potraživanja, prilagođeno specifičnim potrebama i situacijama svakog poduzeća, ključno je za osiguranje likvidnosti, smanjenje rizika i postizanje dugoročne financijske stabilnosti.
Abstract (english)
Debt collection is a critical segment of every company's business because it directly affects liquidity and financial stability. This process includes a series of activities aimed at ensuring that customers timely settle their obligations to the company for goods or services provided to them. Effective debt collection ensures not only financial stability, but also enables the company to avoid insolvency, reduce the need for external financing and maintain healthy business relations with customers. In this research, four different companies were reviewed with their approach to the receivables collection process. The receivables collection models of the four different companies vary depending on their size, activities and needs. Company A, a small business dealing in organic food products, uses preventive measures and regular control of accounts receivable with an automated system for tracking invoice due dates and sending reminders. Company B, a medium-sized company in the high-tech electronic components sector, combines internal control with outsourcing of debt collection agencies to reduce administrative burden and increase collection efficiency. Company C, a large building materials trading company, uses a sophisticated approach that includes an advanced ERP system, credit insurance and factoring to ensure stable cash flow and minimize the risk of bad debts. Company D, a medium-sized company in the IT services sector, relies on flexible payment terms, regular communication with clients and advanced analytical tools to monitor and manage receivables, adapting its strategies to specific client needs and minimizing the risk of non-payment. Effective receivables collection management, adapted to the specific needs and situations of each company, is essential for ensuring liquidity, reducing risk and achieving long-term financial stability.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:146:826865
Study programmeTitle: Entrepreneurship Economics
Study programme type: professional
Study level: undergraduate
Academic / professional title: prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2024-09-13 13:13:36