prikaz prve stranice dokumenta Upravljanje hostelom na primjeru La Ventana Azul Gran Canaria
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undergraduate thesis
Upravljanje hostelom na primjeru La Ventana Azul Gran Canaria
2024. urn:nbn:hr:146:941376
Ribarić, Eva
VERN University

Cite this document

Ribarić, E. (2024). Upravljanje hostelom na primjeru La Ventana Azul Gran Canaria (Undergraduate thesis). Zagreb: VERN University . Retrieved from https://urn.nsk.hr/urn:nbn:hr:146:941376

Ribarić, Eva. "Upravljanje hostelom na primjeru La Ventana Azul Gran Canaria." Undergraduate thesis, VERN University , 2024. https://urn.nsk.hr/urn:nbn:hr:146:941376

Ribarić, Eva. "Upravljanje hostelom na primjeru La Ventana Azul Gran Canaria." Undergraduate thesis, VERN University , 2024. https://urn.nsk.hr/urn:nbn:hr:146:941376

Ribarić, E. (2024). 'Upravljanje hostelom na primjeru La Ventana Azul Gran Canaria', Undergraduate thesis, VERN University , accessed 05 October 2024, https://urn.nsk.hr/urn:nbn:hr:146:941376

Ribarić E. Upravljanje hostelom na primjeru La Ventana Azul Gran Canaria [Undergraduate thesis]. Zagreb: VERN University ; 2024 [cited 2024 October 05] Available at: https://urn.nsk.hr/urn:nbn:hr:146:941376

E. Ribarić, "Upravljanje hostelom na primjeru La Ventana Azul Gran Canaria", Undergraduate thesis, VERN University , Zagreb, 2024. Available at: https://urn.nsk.hr/urn:nbn:hr:146:941376

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Metadata
TitleUpravljanje hostelom na primjeru La Ventana Azul Gran Canaria
Title (english)Hostel Management: The Case Study of La Ventana Azul Gran Canaria
AuthorEva Ribarić
MentorKristian Šustar (mentor)
GranterVERN University
Zagreb
Defense date and country2024-02-23, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
U ovome radu istraženo je upravljanje hostelom na primjeru hostela La Ventana Azul smještenoga u Las Palmasu na Kanarskome otočju. Rad je nastao na temelju Erasmus+ stručne prakse tijekom šest mjeseci provedenih radeći u hostelu. Hostel je uspješno pozicioniran kao turistički objekt prilagođena mladima, posebice ljubiteljima surfanja te putnicima koji traže autentična iskustva. Iz pristupa menadžmentu hostela La Ventana Azul prikazano je planiranje i vođenje operativnih procesa, uz stalan naglasak na zadovoljstvo gostiju i samih volontera koji čine okosnicu poslovanja. S obzirom na dinamičnost turističke industrije, vidljivo je da menadžment neprestano prilagođava svoje strategije kako bi odgovorio na promjenjive potrebe gostiju i tržišta. Također, u radu su analizirane prednosti i nedostatci hostelske industrije u Republici Hrvatskoj te izazovi i prilike koje prethode razvitku hostelske industrije.
Abstract (english)
This paper explores hostel management using the example of La Ventana Azul Hostel located in Las Palmas, Canary Islands. The research is based on an Erasmus+ internship, involving six months of working at the hostel. The hostel has successfully positioned itself as a youthfriendly tourist facility, particularly for surfing enthusiasts and travelers seeking authentic experiences. The hostel's management approach demonstrates the planning and execution of operational processes with a constant emphasis on guest satisfaction and relying on volunteers who form the core staff. Given the dynamic nature of the tourism industry, it is evident that the management continually adjusts its strategies to meet the changing needs of guests and the market. Additionally, the paper analyzes the strengths and weaknesses of the hostel industry in Croatia, along with the challenges and opportunities that accompany its development.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:146:941376
Study programmeTitle: Tourism and Hotel Management; specializations in: Tourism management, Hotel management
Course: Hotel management
Study programme type: professional
Study level: undergraduate
Academic / professional title: prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2024-03-12 13:11:37