Paper analyzes the way of using managerial skills in managing a beauty salon, using the example of the closed family beauty salon Sjajna in Zagreb. The research was carried out through a semi-structured interview with three family founders, co-owners, and managers of the closed salon Sjajna and with two owners of successful beauty salons. The questions were composed based on theory and conducted empirical research on the development of managerial skills in a family Business (Ivas, 2018). The results of the study showed that there is no difference in the self-assessment of the development of managerial skills between the members of the management team of the closed salon Sjajna and the managers of two successful beauty salons. The Management team of a closed salon believes that interpersonal skills are the most important for teamwork, and the managers of successful salons agree with this statement. Based on the obtained results, it can be concluded that the beauty salon Sjajna had the managerial potential for a successful business, but a combination of various other circumstances - illness, the COVID pandemic, and the economic crisis led to its closure. Regardless of the closing of the salon, valuable entrepreneurial experience was gained where managerial skills could be applied to a concrete example. Recommendations for entrepreneurs are further and continuous improvement by learning and practicing managerial skills. Further research should take a larger sample of family businesses and their managers and explore the differences between family managers and non-family managers.