Jedan od najvažnijih odjela u svakom hotelu je odjel nabave. Ovaj odjel koordinira između drugih odjela u hotelu. O njemu ovisi i uspješnost poslovanja hotela. Odjel nabave zadužen je za pribavljanje resursa u pravo vrijeme i na ispravan način. Također, zadužen je za optimizaciju troškova vezanih uz nabavu. Ukoliko se ne analizira uspjeh odjela nabave, lako se može dogoditi da su troškovi nabave puno veći od potrebnih, a to ima utjecaj na cjelokupno poslovanje. U ovom radu je prikazan odjel nabave hotelskog lanca Hilton i odjel nabave hotela Academia. Odjel nabave u ovim primjerima poslovanja je različito strukturiran, ali mu se i različito pristupa na razini menadžmenta hotela.

One of the most important departments in each hotel is the purchasing department. This department coordinates between other departments in the hotel. It depends on the success of the hotel business. The purchasing department is in charge of obtaining resources at the right time and in the correct manner. It is also in charge of optimizing purchasing costs. If the success of the procurement department is not analyzed, it can easily happen that the cost of purchasing is greater than necessary, which has an impact on the overall business. This paper presents the Hilton hotel chain’s purchasing department and the Academia hotel department store. The purchasing department in these business examples is structured differently, but it is also different at the management level of the hotel.