Efficient waste management, meaning that waste is seen as a valuable resource which can cut down a hotel's overall expense or sometimes generate profit if sold, is a topic contemporary mentioned increasingly more often by hospitality industry. This thesis will make links between environment preservation as a part of responsible waste management and the effects it has on the Esplanade Zagreb hospitality company. The Hotel's position will be reviewed through the aspects of legislation and brand, case study, presented through an in-depth interview and some specific recommendations will be provided for business improvements in the segment of waste management. After explaining problems of sustainable development and waste management, author is focusing on the knowledge and skills based on the observation in real work conditions, while key research was conducted by interview method with five participants relevant for waste management in the company. All of them emphasized that education is crucial component in sustainable waste management and that investing in education can bring about significant improvements. Having conducted and analysed the interviews, the author concludes that further steps in improving waste management system are possible and implementable. Potential values generated therefrom would be a more contemporary business conduct dictated by the market, increased guest satisfaction and - most importantly – contribution to the protection of the environment, without which tourism would not exist.