The aim of this paper is to show the importance of crisis communication of the National Civil Protection Headquarters during the coronavirus pandemic, as well as the criticism that Nikola Grmoja directed at the activities. In order to communicate successfully, it is necessary to identify the root causes of the pandemic crisis and be aware of the consequences they bring. Since the consequences of a crisis are ultimately always manifested through some form of damage and affect the life and work of the individual, organization or society as a whole, it is necessary to find a way to reduce it. The main authority and decision-making on the social and economic status of individuals and the country is in the hands of the National Civil Protection Headquarters during the pandemic, the measures they took were vigorously established by Nikola Grmoja. The purpose of this paper is to analyze the communication of Nikola Grmoja, his public appearances and statements and compare them with the communication of the headquarters. Numerous statements by Nikola Grmoja were collected for analysis, the work and communication of the headquarters were described, and the main characteristics of the coronavirus were described. The results of the research showed that Nikola Grmoja's style of communication is based on phrases, repetition and is rich in demagoguery.