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Scientific paper - Original scientific paper
Assessment of Users' Satisfaction with University Library During the COVID-19 Pandemic
In: Preserving, Evaluating and Developing the Mediterranean. Zagreb: Institute of Social Sciences Ivo Pilar; VERN' University; Scientific Council for Anthropological Research, Croatian Academy of Sciences and Arts (HAZU), 2023. pp. 567-577. urn:nbn:hr:146:919529
Unić, Danijela

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Unić, D. (2023). Assessment of Users' Satisfaction with University Library During the COVID-19 Pandemic. Preserving, Evaluating and Developing the Mediterranean (pp. 567-577). Zagreb: Institute of Social Sciences Ivo Pilar; VERN' University; Scientific Council for Anthropological Research, Croatian Academy of Sciences and Arts (HAZU). Retrieved from https://urn.nsk.hr/urn:nbn:hr:146:919529

Unić, Danijela. "Assessment of Users' Satisfaction with University Library During the COVID-19 Pandemic." Preserving, Evaluating and Developing the Mediterranean, Institute of Social Sciences Ivo Pilar; VERN' University; Scientific Council for Anthropological Research, Croatian Academy of Sciences and Arts (HAZU), 2023, pp. 567-577. https://urn.nsk.hr/urn:nbn:hr:146:919529

Unić, Danijela. "Assessment of Users' Satisfaction with University Library During the COVID-19 Pandemic." In Preserving, Evaluating and Developing the Mediterranean, 567-577. Zagreb: Institute of Social Sciences Ivo Pilar; VERN' University; Scientific Council for Anthropological Research, Croatian Academy of Sciences and Arts (HAZU), 2023. Accessed 2025 April 23. https://urn.nsk.hr/urn:nbn:hr:146:919529

Unić, D. (2023) 'Assessment of Users' Satisfaction with University Library During the COVID-19 Pandemic', Preserving, Evaluating and Developing the Mediterranean, Institute of Social Sciences Ivo Pilar; VERN' University; Scientific Council for Anthropological Research, Croatian Academy of Sciences and Arts (HAZU), Zagreb, pp. 567-577. Available at: https://urn.nsk.hr/urn:nbn:hr:146:919529 (Accessed 23 April 2025)

Unić D. Assessment of Users' Satisfaction with University Library During the COVID-19 Pandemic. Preserving, Evaluating and Developing the Mediterranean. Zagreb: Institute of Social Sciences Ivo Pilar; VERN' University; Scientific Council for Anthropological Research, Croatian Academy of Sciences and Arts (HAZU); 2023. Pp. 567-577. [cited 2025 April 23] Available at: https://urn.nsk.hr/urn:nbn:hr:146:919529

D. Unić, "Assessment of Users' Satisfaction with University Library During the COVID-19 Pandemic", Preserving, Evaluating and Developing the Mediterranean Zagreb: Institute of Social Sciences Ivo Pilar; VERN' University; Scientific Council for Anthropological Research, Croatian Academy of Sciences and Arts (HAZU), 2023. [Online] Available at: https://urn.nsk.hr/urn:nbn:hr:146:919529 [Accessed: 23 April 2025]

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Metadata
Title (english)Assessment of Users' Satisfaction with University Library During the COVID-19 Pandemic
AuthorDanijela Unić
Author's institutionVERN University
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Information and Communication Sciences
Abstract (english)
The assessment of libraries as a part of their overall efficacy has existed for an extended time, a significant number of studies pertain to non-pandemic periods and are commonly focused on the public sector. The University Library User Satisfaction Survey conducted and analysed in this paper, aimed to investigate the quality of library resources, services and operations before and during COVID-19 pandemic. The research was conducted in the private higher education institution (HEI). Data was collected using a questionnaire which was completed by university students and teachers. Analysing results of the survey we gain insight into the quality of the business operations that were maintained during the pandemic. Recommendations from the questionnaire were focused on expanding database subscriptions and literature and enhanced search engine functionality. The results of the survey indicate the direction to proceed in regarding library services and library’s annual plans and programs, concerning the material procurement plans. The collaboration of librarians and university teachers is essential in procurement policy, bibliography of research studies and choice of exam literature.
Keywords (english)
Languageenglish
Publication typeScientific paper - Original scientific paper
Publication statusPublished
Peer reviewPeer review - international
Publication versionPublished version
Publication titlePreserving, Evaluating and Developing the Mediterranean
Series titleMediterranean Issues
Numberingvol. 4, pp. 567-577
ISBN978-953-8404-20-7 (Institute of Social Sciences Ivo Pilar)
ISBN978-953-8101-12-0 (VERN' University)
URN:NBNurn:nbn:hr:146:919529
Publication2023
ConferenceTitle: Mediterranean Islands Conference
Acronym: MIC
Location: Vis, Croatia
Start date: 2022-09-14
End date: 2022-09-17
Assembly type: Lecture
Type of resourceText
PublisherInstitute of Social Sciences Ivo Pilar; VERN' University; Scientific Council for Anthropological Research, Croatian Academy of Sciences and Arts (HAZU)
Publishing placeZagreb
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2025-04-01 07:59:05