Higher education institutions serve as providers of higher education services. Their key clients are students, therefore monitoring student satisfaction is one of the most significant factors for the success of a university, especially a private one. In order to maintain and increase the level of quality, universities establish quality systems. VERN' Private University conducts regular student surveys whereby they express their satisfaction with teaching, teaching staff, study programs and VERN' in general. Successful implementation of a quality policy leads to student satisfaction and ensures a competitive advantage over other higher education institutions. The global COVID-19 pandemic has had an effect on all aspects of life, thus causing a change in the way classes are taught in education. Technological development has enabled a rapid transition from contact teaching to distance learning. Distance learning provides students with more free time, greater comfort, a freedom in performing obligations, but also brings a dose of responsibility in performing those obligations. It is especially important for universities to hold classes in these new circumstances, while maintaining the quality of studies and student satisfaction. Therefore, a survey of VERN’ student satisfaction with various aspects of online teaching was conducted in this study.