This paper examines the procedure for the establishment and management of an adult education institution in the transport and logistics sector. The purpose of the paper is to obtain an understanding of the difficulties in opening and managing the business of such an institution. By advancing and improving the process of establishing and opening an adult education institution and orderly business management, the goal is to assist such institutions in solving the problems that they face. The research collected data on activities and documents necessary to establish such an institution. It analyzed the network of adult education institutions in the Republic of Croatia, which consists of 635 registered institutions in 16 educational sectors that implement 12,351 different adult education programs. In the transport and logistics sector there are 139 with 641 different educational programs. The legal framework for the establishment of an institution and the standards and conditions that an institution must meet were also considered. Analysis of the procedure for approving the establishment of adult education programs revealed certain problems, for which a concrete solution has been proposed. For the business management process, from enrollment to the completion of the education, specific improvement measures have been proposed. Anonymous polling of students collected data and research was carried out regarding the quality of the educational process and their satisfaction with the operation and attitude of the institution was determined. The results of the research point to clear indicators about the way an institution works, its attitude toward the students, and the level of satisfaction of the latter upon completion of the program. On that basis, conclusions have been defined that clearly point to specific recommendations that adult education institutions should be guided by when establishing and managing their programs, running a business, and the quality of their approach toward students. For further research and the improvement of the business processes of adult education institutions, it is recommended to explore the potential of applying digital technology for offsite learning.